How Healthy Are Your Google Reviews, and Which Ones Need a Reply?
See your star rating, how often new reviews come in, how many you've replied to, and every complaint still waiting for an answer. We draft the replies for you.
Pat L.
Install was two weeks late and nobody called back.
Owner replyNone yet
Suggested replyPat, we're sorry about the delay and that we didn't call you back. That's not the experience we want for anyone. Please call us so we can make it right.
- Free, no credit card
- Your last 50 reviews
- Drafted replies included
- Report emailed to you
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Google is still gathering your reviews, so we'll finish your report and email it to within one business day.
Book now to discuss your resultsChecked on from your most recent Google reviews. Suggested replies are drafts: edit them before you post. A copy is on its way to your inbox.
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Pick a time for a free 30-minute call. We'll walk through this report and show you a simple system to get more reviews and reply to every one.
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Book a free 30-minute call. We will walk through your report and show you a simple system that asks every customer for a review and keeps up with replies.
Book my free call →What is review health?
Review health is how your Google reviews look to a customer deciding whether to call you: your star rating, how recently people have reviewed you, and whether you reply, especially to complaints. Healthy reviews win the call when customers compare businesses side by side.
Most owners know their star rating but not their reply rate or how long it's been since their last review. Those are the parts you can fix this week.
What your report shows
- Rating and volume
Your rating, total reviews and how many came in the last 90 days.
- Reply rate
How many of your last 50 reviews you've replied to.
- Complaints waiting
Every recent review of 3 stars or less with no reply.
- Ready-to-post replies
Drafted replies you can edit and post from your Google profile.
How the Google review check works
- Tell us your business
Your business name, what you do and your city. We find your Google Business Profile from your name.
- We read your recent reviews
Your 50 most recent Google reviews, your rating and your replies.
- Get your report and replies
A score out of 100, what to fix first, and drafted replies for reviews still waiting.
- Email verified first. The check only runs after you enter the code we email you.
- Protected from bots. Cloudflare security checks and daily limits keep the tool fast for real owners.
- Your details stay private. We use them for your report and follow-up only, and never sell them.
What the Google review check looks at
Star rating
Your overall Google rating and total number of reviews.
New reviews
How many reviews you've had in the last 90 days, and when the latest one came in.
Reply rate
What share of your recent reviews have a reply from you.
Unanswered complaints
Reviews of 3 stars or less that are still waiting for a reply.
Suggested replies
AI-drafted replies to the reviews still waiting, ready for you to edit and post.
Your Google listing
We find your Google Business Profile from your business name.
How to improve your Google reviews
- Ask every customer, every time. A text with a direct review link, sent right after the job, gets far more replies than asking in person. How to get more Google reviews
- Reply to every review within a few days. Thank happy customers by name, and keep replies short and specific.
- Answer complaints calmly and take them offline. Apologize, skip the excuses, and invite the customer to call or email you directly.
- Keep your Google profile complete. A complete, accurate profile makes it easier for customers to find you and leave a review. How to optimize your profile
- See how you stack up on Maps. Run the free Google Maps competitor check to see how many reviews the top 3 have.
Want it handled for you? See our reputation management service.
Frequently Asked Questions
What does the Google review health check show?
It reads your most recent Google reviews and shows your star rating, how many new reviews you've had in the last 90 days, what share you've replied to, and which reviews of 3 stars or less still have no reply. For reviews waiting on a reply, it drafts one you can edit and post.
Is it free?
Yes. There is no charge and no credit card. We email you a 6-digit code to confirm your address, so we can send you the report and keep the tool for real business owners.
Do you post replies to my reviews?
No. We only draft them. You review, edit and post each reply yourself from your Google Business Profile, so nothing goes out in your name without you.
How many reviews do you look at?
Your 50 most recent Google reviews, plus your overall rating and total review count. Recent reviews say the most about how customers see you today.
Why does replying to reviews matter?
Customers read how owners respond, especially to complaints, and replying shows you're active and care. Google also recommends that businesses reply to their reviews.
How long does it take?
Usually under a minute. Google reviews take a little longer to gather than a search, so if they aren't ready while you wait, we email your report as soon as they are.